Frequently Asked Questions
Here is a list of the most common questions regarding MyGI Gateway. Providers and patients can also contact our dedicated customer service department at 888-258-5966 or customerservice@commdx.com.
MyGI Gateway is a centralized hub for managing breath test data and insights. It streamlines the process of ordering, tracking, and reviewing diagnostic results for healthcare providers and their patients.
No, MyGI Gateway is free for both healthcare providers and patients.
MyGI Gateway centralizes all breath testing data, making it easier for providers to manage orders, track results, and enhance patient care efficiency.
Healthcare providers and patients can access MyGI Gateway online through a secure login portal, available on CDI’s website.
MyGI Gateway supports all CDI’s hydrogen and methane breath tests for conditions including SIBO, IMO, and various carbohydrate malabsorption disorders.
