MyGI Gateway

Portal Access Request

Frequently Asked Questions

Here is a list of the most common questions regarding MyGI Gateway. Providers and patients can also contact our dedicated customer service department at 888-258-5966 or customerservice@commdx.com.

What is MyGI Gateway?

MyGI Gateway is a centralized hub for managing breath test data and insights. It streamlines the process of ordering, tracking, and reviewing diagnostic results for healthcare providers and their patients.

Is there a cost to use MyGI Gateway?

No, MyGI Gateway is free for both healthcare providers and patients.

How does MyGI Gateway benefit healthcare providers?

MyGI Gateway centralizes all breath testing data, making it easier for providers to manage orders, track results, and enhance patient care efficiency.

How do I access MyGI Gateway?

Healthcare providers and patients can access MyGI Gateway online through a secure login portal, available on CDI’s website.

What types of tests are managed through MyGI Gateway?

MyGI Gateway supports all CDI’s hydrogen and methane breath tests for conditions including SIBO, IMO, and various carbohydrate malabsorption disorders.